A 10-lesson Border Police Management Development Course developed by the OSCE Spillover Monitor Mission to Skopje.
Modules’ topics
Module I - The Changing Role of Management
Module II - Motivation: Improving Individual Performance
Module III - Managing Perceptions and Attitudes
Module IV - Building Teams and Group Decision Making
Module V - Managing Change
Module VI - Leadership and Empowerment
Module VII - Participative Management
Module VIII - Structuring Staff Expectations
Module IX - Managing Results: Monitoring and Feedback
Module X - Integrating Team Effort