Digital Library

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• Guidelines for Crisis Communication

  The Guide for Crisis Communication determines the procedures in relation to the coordination of communication, both internally and externally in case of crisis. It states the roles, responsibilities and protocol of communication with the target groups during the crisis.

• Mayors' perception survey

  The Police Development Department (PDD) of the OSCE Mission to Skopje conducted this survey to evaluate their perception on policing within their municipalities.

• Support to the communal police in Serbia

  Concept document on the introduction and support of the communal police, supported by the OSCE Mission to Serbia and Council of Europe

• Recommendations for improving communication between police and media at the local level

  These recommendations were produced by the Serbian Public Relations Agency P.R.A. based on the surveys it conducted after four workshops, organized by the Democratisation Department of the OSCE Mission to Serbia, for Ministry of Interior Chiefs and Spokespersons of the Regional Police Departments.

• Safety Councils in Cities and Municipalities: Manual

  Manual used in support of several events by the Mission to Serbia on developing a standardized model of a Municipal Safety Council (MSC)