Digital Library

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• Guidelines for Crisis Communication

  The Guide for Crisis Communication determines the procedures in relation to the coordination of communication, both internally and externally in case of crisis. It states the roles, responsibilities and protocol of communication with the target groups during the crisis.

• 2005 Eurobarometer survey on safer internet

  The Eurobarometer survey presents the attitude of European Union citizens towards illegal and harmful content on the Internet and their knowledge of how to protect their children against it. It covers 25 Member States, candidate and acceding countries and was conducted in December 2005.

• Safety Councils in Cities and Municipalities: Manual

  Manual used in support of several events by the Mission to Serbia on developing a standardized model of a Municipal Safety Council (MSC)

• Report of the survey on Attitude of Citizens toward the Work of the Police (of Serbia)

  The goal of the research, conducted by TNS Medium Gallup for the OSCE Mission to Serbia, is to investigate the attitudes of citizens about personal safety, problems at the local and the national level, their perception of institutions and of the reform of the police.