This brochure intends to make a distinction between freedom of expression and hate speech, both from a terminology and a legal point of view, as well as to differentiate them from other related concepts, such as defamation and insult.
The Guide for Crisis Communication determines the procedures in relation to the coordination of communication, both internally and externally in case of crisis. It states the roles, responsibilities and protocol of communication with the target groups during the crisis.
Material for a 5-hour lesson, part of the Basic Training Program of Macedonian Police, developed by the Police Development Unit of the OSCE Spillover Monitor Mission to Skopje.