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  • Guidelines for Crisis Communication

    The Guide for Crisis Communication determines the procedures in relation to the coordination of communication, both internally and externally in case of crisis. It states the roles, responsibilities and protocol of communication with the target groups during the crisis.

  • National Referral Mechanisms - Joining Efforts to Protect the Rights of Trafficked Persons: A Practical Handbook

    A practical handbook on co-operation in protecting the rights of trafficked persons, published by the OSCE Office for Democratic Institutions and Human Rights (ODIHR)

  • Understanding Hate Crimes

    This booklet aims to help police and prosecutors, legislators, local authorities and civil society organisations better understand the problem of hate crimes. It explains the significance of hate crimes and suggests how authorities and communities can prevent and better respond to hate crimes.