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Digital Library

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  • Guidelines for Crisis Communication

    The Guide for Crisis Communication determines the procedures in relation to the coordination of communication, both internally and externally in case of crisis. It states the roles, responsibilities and protocol of communication with the target groups during the crisis.

  • Investigative Interviewing course

    Short introduction and timetable of the 1 week 'Investigative Interviewing' training course

  • Module III: Interviewing Vulnerable or Intimidated Persons

    The purpose of this lesson is to enable all relevant staff in the police to recognize and respond to indications of vulnerability or intimidation and to provide the participants with the knowledge and skills to conduct an appropriate interview by exploring the alternatives open to such witnesses, victims or suspects.

  • Evaluation report of the Investigative Interviewing course

    This report gives overview of the three subsequent courses of the ‘Investigative Interviewing’ training held in the period of June - July 2007 by the Training Division, Police Development Department, of the OSCE Spillover Monitor Mission to Skopje. Analysis of the feedback forms from the participants and evaluation of the overall course are included.