Digital Library

Displaying 1 - 5 of 6 results

• Guidelines for Crisis Communication

  The Guide for Crisis Communication determines the procedures in relation to the coordination of communication, both internally and externally in case of crisis. It states the roles, responsibilities and protocol of communication with the target groups during the crisis.

• Guidelines for the activities of officers of the police units involved in public order management and for the use of physical force, special means and firearms by these officers during mass disorders

  These guidelines, developed by the Armenian Police in the co-operation with the OSCE Office in Yerevan, define the general context and legislative framework, general principles of use of force, special means and firearms and outlines the responsibilities of police and procedural requirements

• Guidelines for conducting negotiations

  These guidelines, developed by the Armenian Police in co-operation with the OSCE Office in Yerevan, aim to give practical guidance for the use of communication and negotiation with citizens during day-to-day policing activities as well as those more complex situations like mass disorder.

• Training strategy for the employees of the Ministry of Internal Affairs

  This training strategy was developed by the Ministry of Internal Affairs (MoIA) of the former Yugoslav Republic of Macedonia in co-operation with the OSCE Mission to Skopje and aims to establish the training system that will incorporate an effective methodology and procedures to establish the training needs and plan their delivery.

• Understanding Hate Crimes

  This booklet aims to help police and prosecutors, legislators, local authorities and civil society organisations better understand the problem of hate crimes. It explains the significance of hate crimes and suggests how authorities and communities can prevent and better respond to hate crimes.