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Digital Library

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  • Guidelines for Crisis Communication

    The Guide for Crisis Communication determines the procedures in relation to the coordination of communication, both internally and externally in case of crisis. It states the roles, responsibilities and protocol of communication with the target groups during the crisis.

  • Training strategy for the employees of the Ministry of Internal Affairs

    This training strategy was developed by the Ministry of Internal Affairs (MoIA) of the former Yugoslav Republic of Macedonia in co-operation with the OSCE Mission to Skopje and aims to establish the training system that will incorporate an effective methodology and procedures to establish the training needs and plan their delivery.