Materials for the course covering the issues of conducting assessment panel interviews, developed by the OSCE Mission in Kosovo
How to Conduct an Assessment Panel Interview?
Start your preparation for a interview by identifying what you want the employee to be able to do in the new job.
Determine the required outputs and performance success factors for the job. Determine the characteristics and traits of the individual whom you believe will succeed in that job. If you have employees successfully performing the job currently, list the traits, characteristics, and skills that they bring to the job.
Narrow the list to your key behavioral traits; actions or reactions of a person in response to external or internal stimuli; you believe that a candidate needs to be able to perform the job. Write a job posting that describes the behavioral characteristics in the text. Make sure the characteristics or requirements section of your job description lists the same behavioral characteristics.
Make a list of questions, both behavioral and traditional, to ask each candidate during the interview.
Where before panel members might only ask traditional questions to the candidate like: "What is your strengths"? and "Why are you a good fit for this job"? they are now using open ended questions to get a better idea of the candidates behaviour in a work environment. By asking the candidate to reference something that's happened to him and only him, it forces the candidate to give the panel members a better picture of who he is and how he is acting in specific situations. The candidate can not give an answer that a career guide book suggests.
Review the materials you receive, with the behavioral traits and characteristics in mind. Ask your list of behavioral and traditional questions of each candidate during the behavioral interview. Narrow your candidate choices based on their responses to the behavioral and traditional interview questions. Select your candidate with the right mix of knowledge, experience, and behavioral characteristics that match the needs of the job guiding your decision.