Skip to main content

Lesson 4: Basic management skills — Influencing people

Category
Training Material
Subject
Policing

Description

Material for 2-hour lesson, part of the Basic Management Skills course, developed by the OSCE Mission in Kosovo and Police Inspectorate of Kosovo

Subject
Policing
Target group
Cadets, Law enforcement officers
Region
South-Eastern Europe
Keywords
management, organisational management, human resources

Summary

The goal of this lesson is to provide Police Inspectorate staff with an introduction to the theory and practice of influencing people in a management setting and the need for this skill within PIK.

When you have completed this unit you will be able to:

  1. explain what influencing is and what it is not
  2. identify the kinds of people you will perhaps need to influence in your own working life
  3. list the actions you need to take and the behaviours you need to demonstrate when you are attempting to influence another person
  4. explain the negotiation process
  5. describe a win/win situation and list the benefits of this
  6. influence others and negotiate win/win outcomes in practical situations at work.

Information

Added on
04 Apr 2017
Origin
OSCE Mission in Kosovo
Target group
Cadets, Law enforcement officers
Region
OSCE Mission in Kosovo, Serbia
Keywords
management, organisational management, human resources
Rights
OSCE