Material for a 5-hour lesson, part of the 10-lesson Border Police Management Development Course, developed by the OSCE Spillover Monitor Mission to Skopje.
The job of managing people is made difficult because everyone is not the same and we all view the world in slightly different ways.
But if we all work on the basis of our perceptions and attitudes, then it should be possible for the effective manager to apply the understanding of his/her own perceptions and those of his/her staff to seek to influence employees in the way they work towards a common goal.
The goal of this module is to familiarize the participants with perceptions and attitudes, and identify the factors that have got effect on their judgements.
By the end of this module, the participants will be able to: