Material for a 5-hour lesson, part of the 10-lesson Border Police Management Development Course, developed by the OSCE Spillover Monitor Mission to Skopje.
Today, managers and supervisors are finding that they can usually improve the quality of work and the motivation of the team by involving their people in solving workplace problems or decision making. The process of enabling employees to participate in decision making is known as participative management.
Participative management is not management by democracy. Nor does it take away the manager’s right to make decisions. After all it is the manager who is responsible for the effectiveness of the staff, the team and the quality of their work. Participative management is the involvement of people in decisions regarding the design or implementation of systems and procedures that affect them.
Why should you become a participative manager? For some managers, participation is a means of restoring some of the human values lost by a previous process of oversimplification of work and over-supervision of staff. To others, it is a necessary step for organisations that face the challenges of organisational change. And for some managers, the only reason they want to become a participative manager is that experience has shown that they will often get better results that way.
The goal of this module is to familiarize participants with new applications of authority and delegation and participative management techniques.
At the end of the module, the participants will be able to: