Office Skills

Managing an office is not an easy task. It requires a variety of skills and a lot of patience.

Even though we live and work in a world of high technology, use advanced equipment and communicate virtually we shouldn’t neglect the basic and simple office skills that still we can not do without.

The goal of this lesson is to provide instructions and practical advice to the participants on some important office skills applied in everyday work.

After this course of instructions the participants will:

1. Understand the importance of effective office communication.
2. Learn how to make the most of phone conversations.
3. Acquire some general knowledge about writing letters at work.
4. Become familiar with the skill of sending and receiving memos and messages.
5. Be introduced to different filing systems and some filing rules.