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Community Policing Manual


The Manual aims to present to police officers basic information about community policing, prevention, problem-oriented policing with practical aspects, and the guidelines for the performance of police tasks.

Community policing
Handbook, manual
South-Eastern Europe
community policing


The first chapter contains the basic concepts relating to prevention and community policing that we considered the most important for understanding the topic at hand, as well as the strategic framework and a comparison of the traditional policing model with community policing. It also gives a short overview of the progress achieved so far and the activities undertaken with the support of international organisations and foreign law enforcement agencies, in line with the strategic commitment of the Ministry of Interior to attaining state-of-the-art standards in operation and to developing the capacities to respond to contemporary safety challenges.

The second chapter deals with the development of capacities for community policing. Adequate selection of community policing officers and quality training are key to successful implementation of this concept. The role of police managers who will directly guide the work of police officers is also emphasised. The third chapter focuses on activities and tasks of police officers, areas and principles of work, practical activities of prevention and community policing, establishment and work of counselling centres for citizens, ecording of activities and reporting on performance.

The fourth chapter elaborates on the importance of prevention, contains suggestions for preventive action, points out the significance of identifying the causes of negative safety phenomena and the conditions conducive to their occurrence, and gives the recommendations for the work of police officers in the field so that they can recognise these phenomena and know how to adequately respond to them. The fifth chapter is dedicated to the concept of partnership between the police and the local community through the work of safety councils in towns and municipalities. The aim is to ensure that local stakeholders, by holding regular meetings, work together on raising the degree of safety in their local communities. 

The sixth chapter explains the importance of developing communication with citizens and organisations, informing the public about police work and media promotion of the police as an organisation. The concept of the Manual is tailored also for police officers without prior knowledge in this field. The final part of the Manual contains the literature used by the authors, which can serve
those interested in further reading.


Date of creation
09 Nov 2017
Ministry of Interior of the Republic of Serbia