Strengthening the capacity of police crisis negotiators from across Kazakhstan was the focus of a five-day training course held from 15 to 19 April 2019 in Karaganda, Kazakhstan. The event was organized by the OSCE Programme Office in Nur-Sultan, the Ministry of Internal Affairs and the Academy of the Ministry of Internal Affairs in Karaganda.
The course was led by national experts from the Academy of the National Security Committee and the Academy of Law Enforcement Agencies under the General Prosecutor’s Office. The experts shared best practices on managing large crowds, non-verbal communication tools and understanding human behaviour.
The event, organized for 30 police officers from across the country, Karaganda city Police Department and Police Academy of the Ministry of Internal Affairs in Karaganda reviewed a number of case studies where they were familiarized with innovative communicative tools used in the negotiation process, and learnt details of recent incidents where negotiators facilitated an effective resolution.
The training is part of the OSCE Programme Office in Nur-Sultan’s activities to enhance security, increase accountability, and promote best practices in security at large-scale events.