Material for 1-week training course, developed by the OSCE Mission in Kosovo and delivered to investigators of the Kosovo Police Professional Standards Directorate.
This five-day training course covers the topics on internal administrative investigations, managing citizen complaints and discipline of police employees. The course includes both, theoretical and practical lessons of this subject. It also covers the legal aspects of the disciplinary procedures, distinction between the minor and major offences, methods of internal investigation activities and the best police practices. In addition, at the request of the managing officers, the training also covered the general investigative interviewing techniques.