Unit A.2 Non-training solutions to performance problems

Since training is frequently used as the first option to overcome worker related performance problems, it is not surprising that trainers and training designers are frequently asked to use their knowledge of adult learning to solve performance problems. However, a training solution is frequently not the best solution! In this unit we will look at non-training alternatives that may be more appropriate for overcoming an employee performance problem.

Training is sometimes defined as a systematic means, designed to reduce or eliminate employee performance problems. In most cases it is the best way to solve a problem. However, there are times when training may not be the most appropriate solution. During this lesson you will examine five non-training solutions that can be used to overcome problems with employee performance. You will learn how to determine when, based upon the situation, which of these five solutions should be used.

The aim of this Unit is to provide you with non-training alternatives that may be more appropriate for overcoming an employee performance problem.

1. List five non-training solutions to employee performance problems.
2. Describe two non-training solution to an employee performance problem.
3. Explain when they should be used.
4. Summarize how to apply these solutions to employee performance problems