Material for the lesson, part of the Curriculum Design Course, developed by the OSCE Mission in Kosovo
As a training designer, you will be expected to design effective training programmes to eliminate or reduce performance problems in the workplace. This unit is designed to help you achieve that aim by using an appropriate model to investigate a problem and to apply a solution that will most effectively solve or reduce it.
There are five sequential investigative steps, which will help you to identify and study a performance problem in the workplace.
The Aim of this Unit is to provide learners with an understanding of how to analyse performance problems to determine their causes and the ability to select the proper course of action to address the problem
At the end of this lesson you will be able to: