The Guide for Crisis Communication determines the procedures in relation to the coordination of communication, both internally and externally in case of crisis. It states the roles, responsibilities and protocol of communication with the target groups during the crisis.
Material for a 5-hour lesson, part of the Basic Training Program of Macedonian Police, developed by the Police Development Unit of the OSCE Spillover Monitor Mission to Skopje.
This report, produced by the SPMU, contains summaries of presentations and discussions, as well as background information, executive summary, conclusions and recommendations.